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Terms and Scope of Services Important Notice Independent Medical Nexus is not a treating medical practice. Our services are limited exclusively to independent, records-based medical review and the preparation of written Independent Medical Opinions (IMOs) for administrative, legal, and disability benefit purposes, including claims before the U.S. Department of Veterans Affairs (VA). Services are based solely on the records and information submitted for review and do not include medical examinations, diagnosis, treatment, prescribing, follow-up care, telehealth services, or ongoing medical management. The reviewing medical provider does not establish a physician-patient or other treating provider relationship with the client, does not assume responsibility for the client's medical care, and does not replace or supplement the client's treating healthcare provider(s). Each opinion reflects the independent professional medical judgment of the reviewing provider based solely on the records and information available at the time of review. No opinion is predetermined, and opinions may be favorable, neutral, unfavorable, or declined when the available medical evidence does not support a medically supported conclusion. All services are provided as independent, records-based medical reviews and written opinions only. No diagnosis, treatment, or legal representation is provided. Payment is required before review and is non-refundable once records are accessed. Full terms are presented in the Service Agreement at the end of the intake form. – The service is limited to a review of medical and service records that I voluntarily submit at time of payment/checkout. – The service provided is an independent medical opinion only. – No in-person or virtual examination is provided. – No diagnosis, treatment, prescription, or ongoing medical care is rendered. – No provider–patient relationship is established. – Independent Medical Nexus does not access VA systems, retrieve records on my behalf, or submit documents to the VA. – Independent Medical Nexus does not provide legal advice, advocacy, or representation before the VA. – The medical opinion is based solely on the records and information I submit. – A medical opinion may be favorable, neutral, unfavorable, or declined depending on whether the evidence supports a medically reasonable conclusion. **Records Policy** I confirm **all records submitted represent everything I want reviewed**. **The medical review and opinion will be based solely on records received at time of payment/checkout.** **Review begins immediately upon receipt of records.** Additional records later require new service purchase (full fee applies). **Client Responsibilities** – I am responsible for submitting the completed nexus letter or IMO to the VA or to any representative or attorney assisting with my claim. – This review is limited to the condition(s) identified in my intake. Additional conditions, revisions, or addendums may require an additional fee. **Payment & Refund Policy** – Full payment is required before review begins. – Payments are **non-refundable once records are accessed OR review has begun**. – A refund may be issued **only if** written cancellation request received **before records are accessed OR before review has begun**, less a **$350 administrative fee**. Chargebacks will be contested and do not relieve you of your financial responsibilities. **No Outcome Guarantees** – Independent Medical Nexus does not guarantee VA claim approval, disability ratings, or acceptance of any opinion. – VA decisions remain solely at the discretion of the Department of Veterans Affairs.

 

© 2026 by Independent Medical Nexus. 

 

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We Service:  United States (Remote Medical Records Review)

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