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Terms and Scope of Services Important Notice All services are provided as independent, records-based medical reviews and written opinions only. No diagnosis, treatment, or legal representation is provided. Payment is required before review and is non-refundable once records are accessed. Full terms are presented in the Service Agreement at the end of the intake form. – The service is limited to a review of medical and service records that I voluntarily submit at time of payment/checkout. – The service provided is an independent medical opinion only. – No in-person or virtual examination is provided. – No diagnosis, treatment, prescription, or ongoing medical care is rendered. – No provider–patient relationship is established. – Independent Medical Nexus does not access VA systems, retrieve records on my behalf, or submit documents to the VA. – Independent Medical Nexus does not provide legal advice, advocacy, or representation before the VA. – The medical opinion is based solely on the records and information I submit. – A medical opinion may be favorable, neutral, unfavorable, or declined depending on whether the evidence supports a medically reasonable conclusion. **Records Policy** I confirm **all records submitted represent everything I want reviewed**. **The medical review and opinion will be based solely on records received at time of payment/checkout.** **Review begins immediately upon receipt of records.** Additional records later require new service purchase (full fee applies). **Client Responsibilities** – I am responsible for submitting the completed nexus letter or IMO to the VA or to any representative or attorney assisting with my claim. – This review is limited to the condition(s) identified in my intake. Additional conditions, revisions, or addendums may require an additional fee. **Payment & Refund Policy** – Full payment is required before review begins. – Payments are **non-refundable once records are accessed OR review has begun**. – A refund may be issued **only if** written cancellation request received **before records are accessed OR before review has begun**, less a **$300 administrative fee**. Chargebacks will be contested and do not relieve you of your financial responsibilities. **No Outcome Guarantees** – Independent Medical Nexus does not guarantee VA claim approval, disability ratings, or acceptance of any opinion. – VA decisions remain solely at the discretion of the Department of Veterans Affairs.

 

© 2026 by Independent Medical Nexus. 

 

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We Service:  United States (Remote Medical Records Review)

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